Shipping & Delivery Policy
At Mantra Saagar, we strive to ensure that your orders are processed and delivered in a timely and secure manner. Please review our Shipping & Delivery Policy below.
Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, festivals, or special promotions, processing times may be slightly longer.
Shipping Coverage
We currently ship across India. Delivery availability may vary depending on your location and courier service coverage.
Delivery Time
Estimated delivery timelines are:
- Metro Cities: 3–7 business days
- Other Cities & Towns: 5–10 business days
- Remote Locations: 7–15 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, or regional restrictions.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping offers may be available on selected products or order values as part of promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable). You can use this tracking information to monitor the status of your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to incorrect address details, unavailability of the recipient, or refusal to accept the package, additional shipping charges may apply for re-shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Mantra Saagar will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
Damaged Packages
If you receive a package that appears damaged or tampered with:
- Do not accept the package if the damage is significant.
- Take photographs of the package.
- Contact our customer support team within 48 hours of delivery.
Delayed Deliveries
While we work with trusted logistics partners, unforeseen delays may occasionally occur. Mantra Saagar is not liable for delays caused by:
- Natural disasters
- Weather conditions
- Government restrictions
- Courier service disruptions
- Public holidays or strikes
Contact Us
For any shipping or delivery-related queries, please contact us:
Mantra Saagar
📧 mantrasaagar@gmail.com
🌐 https://mantrasaagar.com
We appreciate your trust in Mantra Saagar and are committed to delivering your orders safely and efficiently.
