At Mantra Saagar, we are committed to providing high-quality spiritual and wellness products. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

You may request a return or exchange within 7 days of receiving your order if:

• The product received is damaged, defective, or incorrect.
• The item is unused, unopened, and in its original condition.
• The original packaging, tags, invoice, and accessories are intact.

Non-Returnable Products

The following items are not eligible for return or refund:

• Used, damaged, or altered products.
• Customized or personalized items.
• Products returned without original packaging.
• Spiritual products that have been used, energized, or customized after delivery.
• Clearance, sale, or promotional items unless received damaged.

Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To process your request, please share:

• Order Number
• Product photos
• Unboxing video (if available)
• Details of the issue

Our team will review the request and provide a replacement or refund after verification.

Return Process

1. Email our support team with your order details.
2. Once approved, return instructions will be shared.
3. Securely pack the product in its original packaging.
4. After receiving and inspecting the returned product, we will initiate the refund or exchange.

Refund Policy

• Approved refunds will be processed to the original payment method.
• Refunds are generally credited within 5–10 business days after approval.
• Shipping charges are non-refundable unless the return is due to our error.

Exchange Policy

Exchanges are available only for:

• Damaged products
• Defective products
• Incorrect items received

Exchange requests are subject to product availability.

Cancellation Policy

• Orders can be cancelled before dispatch.
• Once an order has been shipped, cancellation requests cannot be accepted.
• If cancellation is approved before shipment, the refund will be processed to the original payment method.

Contact Us

For any return, refund, exchange, or cancellation request, please contact our support team:

Mantra Saagar
📧 mantrasaagar@gmail.com
🌐 www.mantrasaagar.com

We appreciate your trust in Mantra Saagar and strive to ensure a smooth and satisfactory shopping experience for every customer.